Refund policy

Dear customer,

We are sorry that you would like to exercise your right of withdrawal. Of course, we will process your request quickly and easily.

Please note that the right of withdrawal does not apply to fresh truffles that have already been shipped or are in transit.
As these are perishable goods, there is no right of withdrawal pursuant to Section 312g (2) No. 2 of the German Civil Code (BGB).

To help us identify and process your request as quickly as possible, please make sure to provide the order number or the name under which the order was placed.

For all other items eligible for withdrawal, you can contact us using the form below. We will review your request as quickly as possible and get back to you promptly.